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Cleaning your ADF Scanner

Welcome to the Neat User ADF Cleaning Video Tutorial. 

1. Turn on the scanner and disconnect the power cord.

2. Dampen the cloth with isopropyl alcohol (95%).

Do NOT use water. Do NOT use abrasive cleaners.

3. Open the scanner by pushing the lever down on the front right side. (Figure 1)

4. Clean the feed roller & paper pad.

  • Gently push the paper pad mechanism to the left and lift it gently until you
    feel resistance. (Figure 2b)


  • Squeeze both sides of the paper pad mechanism and gently pull it
    out. (Figure 2c)


  • Clean the paper pad mechanism. Be careful not to bend the metal tab. Wipe the feed roller from side to side and then rotate it. Repeat until its entire surface is cleaned.
    (Figure 2d) 


  • Replace the paper pad mechanism. Be sure you hear the paper pad mechanism ‘click’ back into place.

5. Clean the lower glass imager.

Gently wipe over the length of the glass image. (Figure 2) Be extremely careful not to catch the plastic tab with your cloth. Do NOT spray the isopropyl alcohol on the glass.

6. Clean the upper glass imager.

Gently wipe over the length of the glass image. (Figure 2)


Be extremely careful:

  • Do not catch the long plastic tab with your cloth.
  •  Do not spray the isopropyl alcohol on the glass.
  • Use extreme caution when cleaning around the paper sensor (the small plastic arm just above the upper glass imager).

7. Wait for cleaned areas to dry completely.


8. Close the ADF cover by pushing it back down until it snaps back into place.