The Neat Company Forums

I got Neat Receipts recently at Costco.  Put in the CD and got some errors about not being able to play the CD (possibly my computer's fault).  Got it going and was told there was a newer version of the software.  Downloaded the newer version and installed it but was told it failed.  Installed the download a second time and ...

I just learned from Neat Receipts that the problem is caused by a flaw in the way that Windows Vista handles the migration of settings and files from a previous Windows XP instance.  This might occur if your Vista install was an in-place upgrade over XP, or if you transferred a previous user profile. Windows XP uses a file called ...

I have worked with Tech Support in all versions of NR from 2.3 upwards to get the scanner driver problem resolved in Vista 32 bit.  Every tech support person seems ignorant of the problem and no one has any solutions.  I have also tried drivers from the scanner manufacturer without success.  This scanner worked perfectly on an XP ...