The Neat Company Forums

We have similar problems. We have two MAC laptops and the small white scanner. Sometimes the software does not detect the paper and sometimes it does not detect the scanner at all. However, once in a while it works beautifully. I called tech support (this afternoon) they made me change ports and I was able to scan three receipts, then it did not ...

Hi. I just purchased neatworks 4.0 for windows. However, I'm trying to use it with my fujitsu scansnap scanner which I already own. I saw some videos on how to do this for mac but I can't figure out how to do this on windows. I have scansnap manager installed and running. However, I don't see any setting in neatworks to setup ...

I have had the NeatDesk for about 4 months now and I really like the product idea however performance is a different story. I just wanted to find out if anyone else out there is experiencing the same issues I am. I will break it down by scanner and software issues:  -scanner Jams with small receipts Says it can handle 10 to 50 documents ...

Found this group on Facebook. Join in and spread the word on this great product.See link below:   http://www.facebook.com/home.php#/group.php?gid=76066852422

I'm having this same issue. I have a Canon all-in-one. Even though the neat scanner is showing up in the System Profiler (as "600dpi USB Scanner"), the only scanner the NeatWorks software can find is the Canon. When I unplug the Canon, it can't find any. Un+re-plugging the neat scanner doesn't help. It's not feasible to ...