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Problem: Scanner is not scanning OS: Mac OS X v 10.4.11Neatworks Mac Software v 2.1.9Scanner: small, slim version
Neatworks seems to take a long time to load and once it does I cannot scan. The screen will say it's scanning (sometimes) but the scanner never does anything but sit there.
What I've tried: ...
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I just bought this software/hardware package and am bummed that all I get when I hit the "scan" button on the Neat scanner and hit "scan" from the software, all I get it "NRMERR_SCAN_INTERNAL_ERROR"
Neat has sent me another scanner, same issue. I had tech support on and they said to create another library which ...
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