The Neat Company Forums

I did install the Neat Receipts program using the latest version... 4 SP3A 4.7.7_57.  The error message says something like... "Windows Installer cannot be started or is not properly installed" or something like that. I was having so much trouble trying to use Parallels, I have installed Fusion. The program itself works fine BUT ...

Hi all, I was able to get neat receipts to run in my Windows 7 upgrade from Windows XP. This is how I got it to run. 1. Download the newest FULL update from your installation package. 2. Right click on your file and run as "Troubleshoot Compatability" 3. Choose second option "Troubleshoot Program" 4. Choose first option ...

I got Neat Receipts recently at Costco.  Put in the CD and got some errors about not being able to play the CD (possibly my computer's fault).  Got it going and was told there was a newer version of the software.  Downloaded the newer version and installed it but was told it failed.  Installed the download a second time and ...

I just learned from Neat Receipts that the problem is caused by a flaw in the way that Windows Vista handles the migration of settings and files from a previous Windows XP instance.  This might occur if your Vista install was an in-place upgrade over XP, or if you transferred a previous user profile. Windows XP uses a file called ...

I own a small computer networking company in Kansas City. I had a new client (this being the first call placed) that called with a problem with this software. It wouldn't even install. Since I am the owner I had my 2 techs handle all the other calls while I researched this one.   Here's my TALE of how I fixed it (in ~12 ...

Hello, My scanner came with NeatReceipts v2.1.1 software for Win 2000 & XP. I purchased the v3 upgrade disc (which is actually v3.0.4) for Win XP & Vista. I am trying to install the NeatReceipts software on my new computer, which has Vista Ultimate. I cannot seem to get to a version that the v3.x Upgrade disc will accept. I tried ...

I just bought this thing, and I haven't even used it, but I am already regretting the purchase.  Before I even installed the software provided, I was led to a 28 meg download that's going to take 30 minutes even with broadband.   The procedure should be to install with what is provided and then to download a patch.  I ...

I have exactly the same problem. Somebody should look at this.  Installation goes almost all the way to the end, then when the main installation progress window says "Restarting the Database Controller" a meesage ox pops up. It has "NEAT Receipts Vesion 3 SP 1 Update" in the caption and says "An error occured while ...

I'm having the same problem, I posted on the "ask a question" a week and a half ago and three times since and no reply, everytime I sart NR or try to backup I get this in the error log I am at the end of my tether with it, , anyone please help! Ȃﶄꋉ्铅䣽봤幨燐 04/02/2008 03:46:05 MDIParent DatabaseBackup_ItemClick Machine Info : OS: ...

I bought version 3.0 just before Christmas and expected something a bit better. It does the job, but takes quite a bit of effort.  See my comment #3 for the need for straighten the scans. 1. Software Installation: clunky and slow, very slow. It took about 20 minutes to completely install the software. It is very important to shut down ...