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  • Crash on smart sorting

    A few days ago NR 3.0 SP1 (3.1.3_183 on Windows XP Home) crashed in smart sorting. I lost a few things but no big deal. Now, every time I open NR it asks me if I want to continue processing. If I click Yes, it open Smart Sorting and crashes.  If I say No, the next time I open Smart Sorting, it crashes.  I already manually scanned the ...
    Posted to General Questions (Forum) by dplass on July 13, 2009

  • Re: Constant crashes!!!

    I am using NW 4 on a Windows Vista loaded machine. Had previously used the NR hand held scanner (on WinXP) and loved it. I got the new machine and gave the hand held to my husband, who also loves it. But now that I have spent $400 for the Neat Desk ADF...................... the software sucks. It is so 'buggy' that I swear if you look at ...
    Posted to Product Feedback & Suggestions (Forum) by OakCariad on April 13, 2009

  • NEATReceipts crashing and losing data

    Every so often NEAT Receipts crashes on my computer and loses data. I don't know the technical details of how SQL Server works, but shouldn't every transaction be committed to the database? I just scanned some receipts, edited some existing receipts, created a new Folder and moved some receipts from one folder to the new folder. I lost ...
    Posted to General Questions (Forum) by wubbie on July 20, 2008

  • Neat Receipts wont start.

    I have been using NR for about 2-3 years with no problems untill now. I have installed the NR 3.04 and was working well for 2 weeks, but 2 days ago while scanning receipts I started getting unexpected error messages "An unexpected error occured while using Neat Receipts Professional. We appoligize for the ...
    Posted to General Questions (Forum) by bbulger on January 27, 2008

  • Re: Vista - cant scan anything without crashing. NOW ON VERSION 3.0.4!

    Thanks Mike, Here lies the problem. I am running NeatReceipts on Vista using Parallels. I just bought and upgraded to 3.0.4, so I just paid for it this morning hoping it would fix it. I checked everything you said. The only thing I am UNABLE to do is try different USB ports. I run a Mac Pro, and NeatReceipts is connected to an external USB hub. ...
    Posted to General Questions (Forum) by drusoicy on December 18, 2007

  • Vista - cant scan anything without crashing. On version 2.8.1

    I am not sure if it is a hardware or software problem, but I have tried scanning the calibration sheet, a receipt, and a business card.   The calibration sheet crashed the software the first time (during the calibration step during setup) and resulted in the green light on the scanner blinking really fast on and off until I unplugged the ...
    Posted to General Questions (Forum) by drusoicy on December 18, 2007