The Neat Company Forums

I'm trying to love this machine but its getting harder. It crashes frequently. Even starting up it takes forever, rather sluggish. Seems there's bugs to be worked out. I takes awhile to perform OCR and sometimes just crashes during that session and I have to rescan again. Another problem is that sometimes when I use the "email" ...

Suggestions and Solutions All one need do is take a look at the Video tutorials for the PC Model then the Mac. It's easy to see that being in the Mac minority with these products is like being served mac and cheese while the PC folks dine on the steak and lobster. The Mac division depends highly on third party development and although they ...

Let me start off by saying I love the product idea, however performance is another issue. For $500, we should be getting a lot better. -Software: You should be able to scan to specific folder.  If you know where items will end up that should be an option.  Way too much of a resource hog. The SQL memory hog limits my ability to do ...

I was thrilled to see the airport kiosk in Dallas two weeks ago and to find a MAC version of a scanner and OCR program that would do business cards in particular.  I bought the portable unit on the spot and installed the software which I have since upgraded to the latest version.  Perhaps something is wrong with the scanner quality but ...