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  • Scanner not responding

      Problem: Scanner is not scanning OS: Mac OS X v 10.4.11Neatworks Mac Software v 2.1.9Scanner: small, slim version   Neatworks seems to take a long time to load and once it does I cannot scan. The screen will say it's scanning (sometimes) but the scanner never does anything but sit there.  What I've tried:  ...
    Posted to Troubleshooting (Forum) by jbuxe on November 2, 2009

  • Scan Snap S300M

    I just purchased a new Fujitsu Scan Snap 300M.  Unfortunately I cannot get NeatWorks to recognize it.  How do I get NeatWorks to accept the scanner.
    Posted to Troubleshooting (Forum) by Daoyee on April 6, 2009

  • Scanner is not reading or producing an image

    We installed version 2.5.5 on our home pc, we use vista. Everything seems to be working fine, but when we scan a receipt, no image or information is showing up. It's completely blank. I can't find any info in the support guides. Help is greatly appreciated.  
    Posted to Troubleshooting (Forum) by mollyanddave3 on February 13, 2009