The Neat Company Forums

Welcome to The Neat Company Forums Sign in | Join | Help
in Search

Browse by Tags

All Tags » Troubleshooting » fail Troubleshooting
  • Scanner not responding

      Problem: Scanner is not scanning OS: Mac OS X v 10.4.11Neatworks Mac Software v 2.1.9Scanner: small, slim version   Neatworks seems to take a long time to load and once it does I cannot scan. The screen will say it's scanning (sometimes) but the scanner never does anything but sit there.  What I've tried:  ...
    Posted to Troubleshooting (Forum) by jbuxe on November 2, 2009
  • browser window shows up empty or not at all

    just upgraded to mac version 2.1.2 update and it is driving me crazy:  Cannot do reports because the browser button and menu item is not working for receipts from my file. If I click on the browser button or use the menu in the receipt collection nothing happens. If I switch to the documents section it works, but when I click on the ...
    Posted to Troubleshooting (Forum) by danstrongin on April 16, 2009