The Neat Company Forums

I'm trying to love this machine but its getting harder. It crashes frequently. Even starting up it takes forever, rather sluggish. Seems there's bugs to be worked out. I takes awhile to perform OCR and sometimes just crashes during that session and I have to rescan again. Another problem is that sometimes when I use the "email" ...

I wrote a fairly lengthy explanation in my return-request email as to why I was returning NeatDesk, but I don't think the recipient at The Neat Company cared very much, so I'm posting a copy of my response here:   I was initially very excited about NeatDesk, as I expected that it would be very useful in scanning large batches of ...

Let me start off by saying I love the product idea, however performance is another issue. For $500, we should be getting a lot better. -Software: You should be able to scan to specific folder.  If you know where items will end up that should be an option.  Way too much of a resource hog. The SQL memory hog limits my ability to do ...