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  • Re: scanner does not detect paper

    We have similar problems. We have two MAC laptops and the small white scanner. Sometimes the software does not detect the paper and sometimes it does not detect the scanner at all. However, once in a while it works beautifully. I called tech support (this afternoon) they made me change ports and I was able to scan three receipts, then it did not ...
    Posted to General Questions (Forum) by Celina on September 26, 2009
  • Use Different [Default] Email Client

    How can I tell Neatworks to use an email client OTHER THAN Apple's Mail?  Nothing jumps out in the app's preferences.  I have designated in other applications [Safari] to default to Eudora on a G5 machine running OS X v10.4.11.  Would be nice to have Neatworks follow/use that same setting or provide user ability to ...
    Posted to General Questions (Forum) by hanjive on July 8, 2009
  • Re: Fields and data entry

    Please add my vote to fixing the issue with fields. I heard about this product on TechGuyLabs or Macbreak and they were very complimentary. I am disappointed with the quality of the software. It is a good start however and I sincerely hope Neat gives us some major upgrades in the near future otherwise I will be looking elsewhere. has anyone used ...
    Posted to General Questions (Forum) by Juljon on April 24, 2009
  • Re: Sync data between computers

    I use dropbox for this. I put the Libraries for NeatWorks in a folder in my Dropbox folder. Dropbox then automatically syncs those folder's between machines. Nice thing about Dropbox is that it only sends changes to a file, so if you have a large library it is not trying to send the whole thing each time, just the changes. I've only ...
    Posted to General Questions (Forum) by rfcoates on January 17, 2009
  • Re: Networks 2.0 - preparing expense report

    When you select a group of receipts then choose "New;>Report" a window opens that let's you put in how many receipt images you want on a page. So if you had 5 receipts selected, it would put then all on one page. Note it does shrink the images if needed to get them on that one page, which can at times make them hard to ...
    Posted to General Questions (Forum) by rfcoates on January 17, 2009
  • Re: using on several mac's

    I use dropbox for this. I put the Libraries for NeatWorks in a folder in my Dropbox folder. Dropbox then automatically syncs those folder's between machines. Nice thing about Dropbox is that it only sends changes to a file, so if you have a large library it is not trying to send the whole thing each time, just the changes.  I've only ...
    Posted to General Questions (Forum) by rfcoates on January 17, 2009