The Neat Company Forums

I am running Windows 7 Ultimate (x64) and Neat Works v4 sp3 (4.6.2_152).  Before I upgraded my OS from Vista Ultimate SP1 (x64) my Neat Works software was performing as expected.  Now however, whenever I attempt to scan I receive the error "The Neat Mobile failed to scan."  I have see that this error was reported in ...

Much the same way that iPhoto opens if you plug in a digital camera, is there a way for the system to identify that the scanner is plugged in and open the NeatWorks app automatically?   -Andrew

I just started using Neat Works and really like it, but I have a couple of issues related to business cards:   Is there a way to sync a contact with Outlook so that the image of the card shows up in the notes?  Right now I have to export the image, then import it to the Outlook contact.  This should transfer with the rest of the ...

We have similar problems. We have two MAC laptops and the small white scanner. Sometimes the software does not detect the paper and sometimes it does not detect the scanner at all. However, once in a while it works beautifully. I called tech support (this afternoon) they made me change ports and I was able to scan three receipts, then it did not ...

I get a ton of receipts via email.   I use Outlook and most of the receipt emails are HTML or Text.    Currently I'm printing to paper, then scanning into Neatworks.    It seems insane to be wasting all of the paper and printing supplies.    Is there any easier way to do this?

How can I tell Neatworks to use an email client OTHER THAN Apple's Mail?  Nothing jumps out in the app's preferences.  I have designated in other applications [Safari] to default to Eudora on a G5 machine running OS X v10.4.11.  Would be nice to have Neatworks follow/use that same setting or provide user ability to ...

I am trying to move off Windows using Paperport.  It scans directly to PDF files and is very easy to configure the DPI resolution to scan and store in.  I just started using NeatWorks 2.1.6 for Mac and was experimenting scanning things in.  One problem I have is that the images appear to be very low resolution even when Image ...

Hi. I just purchased neatworks 4.0 for windows. However, I'm trying to use it with my fujitsu scansnap scanner which I already own. I saw some videos on how to do this for mac but I can't figure out how to do this on windows. I have scansnap manager installed and running. However, I don't see any setting in neatworks to setup ...

I have had the NeatDesk for about 4 months now and I really like the product idea however performance is a different story. I just wanted to find out if anyone else out there is experiencing the same issues I am. I will break it down by scanner and software issues:  -scanner Jams with small receipts Says it can handle 10 to 50 documents ...

Found this group on Facebook. Join in and spread the word on this great product.See link below:   http://www.facebook.com/home.php#/group.php?gid=76066852422