The Neat Company Forums

I am running Windows 7 Ultimate (x64) and Neat Works v4 sp3 (4.6.2_152).  Before I upgraded my OS from Vista Ultimate SP1 (x64) my Neat Works software was performing as expected.  Now however, whenever I attempt to scan I receive the error "The Neat Mobile failed to scan."  I have see that this error was reported in ...

I just started using Neat Works and really like it, but I have a couple of issues related to business cards:   Is there a way to sync a contact with Outlook so that the image of the card shows up in the notes?  Right now I have to export the image, then import it to the Outlook contact.  This should transfer with the rest of the ...

I get a ton of receipts via email.   I use Outlook and most of the receipt emails are HTML or Text.    Currently I'm printing to paper, then scanning into Neatworks.    It seems insane to be wasting all of the paper and printing supplies.    Is there any easier way to do this?

Hello!  I did a system restore to factory setting on my Vista Home Premium machine.  Apparently, I failed to properly do a NeatWorks 4.0 backup on my external drive.  However, I also did a Vista backup and found some data on my back up files that were saved on my external and I restored it on my C drive - ...

Using Neat 4.1.1_184, I've entered text in the Notes field of the Business Card tab. (Lower left corner of the window) The notes are not being saved. Any ideas why this may be happening?   EDIT - I just noticed the 'orange pencil' icon in some of the fields. It appears that the "notes" field is unique to each of the ...

I keep getting a thin line accross the middle of image from left to right when I scan it in.  I tried calibrating and cleaning it, bu no success.  any ideas.  Thanks