The Neat Company Forums

We have similar problems. We have two MAC laptops and the small white scanner. Sometimes the software does not detect the paper and sometimes it does not detect the scanner at all. However, once in a while it works beautifully. I called tech support (this afternoon) they made me change ports and I was able to scan three receipts, then it did not ...

I have had the NeatDesk for about 4 months now and I really like the product idea however performance is a different story. I just wanted to find out if anyone else out there is experiencing the same issues I am. I will break it down by scanner and software issues:  -scanner Jams with small receipts Says it can handle 10 to 50 documents ...

Found this group on Facebook. Join in and spread the word on this great product.See link below:   http://www.facebook.com/home.php#/group.php?gid=76066852422

I keep getting a thin line accross the middle of image from left to right when I scan it in.  I tried calibrating and cleaning it, bu no success.  any ideas.  Thanks

Will NeatWorks4.0 better support Quicken? Specifically will it be able to handle split transactions. I find now if I use split transactions with the old NeatReceipts 3.0 sp1 the exported split transactions come up as two completely separate transactions. If I use the old excel script that one of the users on here it works perfectly. I would ...