The Neat Company Forums

We have similar problems. We have two MAC laptops and the small white scanner. Sometimes the software does not detect the paper and sometimes it does not detect the scanner at all. However, once in a while it works beautifully. I called tech support (this afternoon) they made me change ports and I was able to scan three receipts, then it did not ...

I've recently switched to a Mac and would like to use my scanalizer as a portable scanner.  I have been unable to locate scanner drivers for the Mac.  There is a software download version for $79 however the scanalizer is not listed as one of the approved scanners.  Really?  What do you suggest.  Also, is there an ...

I just bought Neat Receipts from Office Depot. It is the windows version, but I downloaded the mac software (10.5.3 osx is my OS) and installed it, and hooked up the scanner to the usb. The software runs fine, the scanner scans, but every scan is just gray lines. i have tried multiple receipts, multiple documents, color, black and white, face down ...