The Neat Company Forums

I've purchased two Neat Receipt scanning kits.  I am experiencing problems and come to find out there is now ZERO phone support.  How dissappointing.  I'll have to find another solution with someone who wants to service what they sell.

I have just scanned four, four drawer file cabinets into NeatWorks.  I agree with other posts that the software had many bugs and the scanner itself has an issue or two.  I like the concept and think it has great potential. Scanner: Could use more capacity with the plastic feed guide in place. Register receipts often get sucked into ...

It would be great to add an auto-email feature to the QUICK SCAN tool.  I use an electronic fax service that allows me to send faxes via email.  Just attach the pdf and type in the email address.  I would like to be able to press a "scan/email pdf" button on the quick scan tool that opens a popup for the email address then ...

Let me start off by saying I love the product idea, however performance is another issue. For $500, we should be getting a lot better. -Software: You should be able to scan to specific folder.  If you know where items will end up that should be an option.  Way too much of a resource hog. The SQL memory hog limits my ability to do ...

This is a bit pre-mature but might I suggest whenever the NeatDesk for Mac gets an upgrade.....that the color be changed to Silver or Grey instead of White.  Or completely black for that matter.  White clashes very badly with the decor.   I guess it may not look bad sitting near an older style white iMac.  Regardless, the ...