The Neat Company Forums

I wrote a fairly lengthy explanation in my return-request email as to why I was returning NeatDesk, but I don't think the recipient at The Neat Company cared very much, so I'm posting a copy of my response here:   I was initially very excited about NeatDesk, as I expected that it would be very useful in scanning large batches of ...

Let me start off by saying I love the product idea, however performance is another issue. For $500, we should be getting a lot better. -Software: You should be able to scan to specific folder.  If you know where items will end up that should be an option.  Way too much of a resource hog. The SQL memory hog limits my ability to do ...

NeatReceipts for Mac would be greatly enhanced by adding a new document type - specifically check recogniton.

This is a bit pre-mature but might I suggest whenever the NeatDesk for Mac gets an upgrade.....that the color be changed to Silver or Grey instead of White.  Or completely black for that matter.  White clashes very badly with the decor.   I guess it may not look bad sitting near an older style white iMac.  Regardless, the ...

I don't like to combine enhancement requests, but since these are so closely related, I think it is best. Background: I am scanning thousands of checks and the quality of the image I get is not good enough to be able to read all the information, especially the handwritten items.  When I click on the Image Adjuster icon in the Review ...

The software generally does a good job of figuring out the orientation of the items it scans, i.e. where the top of the page is.  However, there are times it is hard to do, so I would like to have a scan option that allows me to tell the scanner the orientation of the pages I am scanning.  The option should have (at least) 3 possible ...

I like the fact that I can adjust the column sizes for Receipts and Documents.  I don't like the fact that I need to redo this everytime I open NeatWorks.  Please make the program remember my column size settings across the program Shutdown/Startup.  If there is some reason you fear not everyone would like this, make it a ...

I need to be able to open (many) multiple windows. A simple example: If I am reviewing my scanned credit card bill image in the Document window and see a purchase listed that looks incorrect, I need to be able to look at the receipt image for the questionable purchase in the Receipt window, but I have found no way to accomplish this without ...