The Neat Company Forums

cworkman:Please, as your GUI and built-in help indicate - please make the fields customizable. This feature is currently broken on the mac.   I'll second that! 1. When adding a custom field to a document in a collection, it isn't added to others in that collection.   2. The ability to deselect the 'standard' fields, ...

Here it is more than a year later with version 2.1.7 and Folder Sync still does not work for importing documents. 

I bought NeatReceipts for Mac with the Mobile scanner (NR-030108) and think it's a great product, but the biggest problem I have is with the scanner driver. If I don't boot my mac with the scanner plugged in the program won't recognize that it is connected (it sees it in the prefs but says no paper detected if I try to scan from within ...

Unfortunately (a gross understatement) Neat's software for the Mac does not work . . . period.  Neat should stop selling NeatDesk for the Mac until the problem is resolved. I returned the unit (and flawed software) directly to Neat, from which I had purchased the product directly. But I will gladly re-order it after the software ...

In your video demo / help you tell folks to think of Smart Collections as being like Smart Playlists in iTunes. Please either upgrade your iTunes or look again, Smart Playlists actually have more than one selection criteria which is nothing like Smart Collections. Please consider adding multiple selections to all areas of the application. Wm. ...

Generally I am very happy with NeatWorks and I will use it a lot.  I have found a few things that I hope might be changed in future versions:1. For the prompt: "Delete item? Are you sure you wish to delete this item?  This can not be undone." with Delete and Cancel, Cancel is selected, so the return button will choose ...

I have just returned to Neat Receipts as I converted to using Macs almost two years ago. I am glad to be able to use the product again and congratulations for allowing the free download to old Windows users. As a European user I have difficulty with the date fields on a receipt. 10/06/08 would be input by Neat Receipts as 6th October 2008 as per ...

I have exactly the same problem. Somebody should look at this.  Installation goes almost all the way to the end, then when the main installation progress window says "Restarting the Database Controller" a meesage ox pops up. It has "NEAT Receipts Vesion 3 SP 1 Update" in the caption and says "An error occured while ...

Again, I preface this by saying thanks so much for releasing us a beta version to get us up and working. If I had your address, you'd have flowers on your desk tomorrow! (well not sean, maybe he'd have coffee or something)  I'm using a method I detailed in another post earlier to run NR on my laptop at work and export the ...

Jenn, I had a client, Bill, with a simiar issue. He kept telling me that his SQL reinstalled every time his laptop restarted. Well, I assumed mine was fine, but apparently I haven't been watching my boot screens close enough. I noticed it a few days ago and then rebooted and watched it happen again... Each time my machine restarts I get the ...