The Neat Company Forums

Well the version that I installed from new on my Vista 64bit machine is NeatWorks SP3A 4.7.7_ 57 When I check for updates the system NeatWorks returns: "At this time there are no updates available for this product thank you for using NeatWorks"  The backup files created by NeatWorks SP3A 4.7.7_57 are for example ...

I just installed WIndows 7 and download NeatReceipts SP3 and discover that it doesn't seem to install MS-SQL but uses some other database.  I tried but can't restore the backups I made with SP2.  Something about backups made with older version.  I don't see any documentation about database conversion or recovery. ...

Hi all, I was able to get neat receipts to run in my Windows 7 upgrade from Windows XP. This is how I got it to run. 1. Download the newest FULL update from your installation package. 2. Right click on your file and run as "Troubleshoot Compatability" 3. Choose second option "Troubleshoot Program" 4. Choose first option ...

I have been using NeatReceipts for one year now and few months ago I upgraded to Neatworks 4.  Last month my PC crashed but before it crashed I was able to copy the entire Microsoft SQL Server folder from Program Files.  I then reinstalled my Windows XP OS including Neatworks 4.  Since I dont have a backup file (*.nrbak) to recover ...

I have experienced numerous crashes in the course of either scanning or filing receipts. (FYI: The error log shows exceptions being thrown when the program is trying to create window handles.) The last time this occured I checked my receipts folder and was horrified to find that several hours of scanning and filing had disappeared. Reading on this ...

I am trying to install Neatworks 4.0 2 button mobile scanner on my HP Pavilion Laptop running XP Professional Service Pack 3.  The computer briefly recognizes the scanner with "New hardware found"  then immediately says " a problem has occurred during installation" and the scanner disappears from the system tray and a ...

Fixed: I just s/w technical phone support and there's a bug with certain exteranl USB and firewire devices.  Even though I do not have any plugged in firewire devices my IEEE 1394 Bus host controller show a device called 'NEC OHCI Compliant IEEE 1394 Host Controller' active under device manager.  We disable this ...

I'm upgrading from Neat receipts 2.75 to NeatWorks 4.0.  I've followed the instructions to uninstall the previous version and then installed the full 4.0 version.  Appears install went ok but something appears wrong with the communication between the software driver and scanner. When I open NeatWorks everything appears ok, first ...

Yes, in more ways than one. The first great improvement is that they have separated the scanner interface from the program itself. Now I can scan and work on my receipts at the same time. Also, as other have also said, I never scan one receipt at one time. This way I can scan all my receipts and *then* modify them (I almost always crop them down ...