The Neat Company Forums

I have experienced numerous crashes in the course of either scanning or filing receipts. (FYI: The error log shows exceptions being thrown when the program is trying to create window handles.) The last time this occured I checked my receipts folder and was horrified to find that several hours of scanning and filing had disappeared. Reading on this ...

I just installed a new NEAT scanner (has 2 buttons on top) that came with version 3 software.  It started scanning and then crashed my system twice.  I went on the website and upgraded to 4.0.  After installing 4.0, it gives me an error when I go to scan.  It says The Neat Mobile Scanner Failed. I uninstalled everything and ...

Yes, in more ways than one. The first great improvement is that they have separated the scanner interface from the program itself. Now I can scan and work on my receipts at the same time. Also, as other have also said, I never scan one receipt at one time. This way I can scan all my receipts and *then* modify them (I almost always crop them down ...

I've wasted two whole days and $50 on 3.0 and 4.0 upgrades on that very question... and NO... there is NOTHING better in either version for Quicken 2005 thru 2009 (I've upgraded out of desparation in the last 24 hours - oh, another $80 spent on this fiasco). Split transactions still create TWO transactions (as if our bank is going to list ...

I don't know where this idea came from, and it being the only "improvement" I've seen I'm extremely disappointed in there being a cost for this.  Especially angry that we LOST a feature I liked using (multiple page scan) which I was using for things like restaurant receipts where I wanted the total charge with tip ...