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  • Re: vertical black line in scan

    This worked for me too.&nbsp;I didn&#39;t need to run the calibrations after cleaning either and it worked as well. &nbsp;Just keep running them through until it works: &nbsp; I ran the wet alcohol cleaner through until it was dry. Then I ran the dry cloth three or more times and that worked.&nbsp; Just keep running the wet and dry cloths ...
    Posted to Troubleshooting (Forum) by moogoo88 on May 22, 2009
  • Re: scaning error-vertical black line, help!

    After running the wet and dry cloths through, I didn&#39;t need to run the calibration through to correct the problem, but your mileage may vary.
    Posted to General Questions (Forum) by moogoo88 on May 22, 2009
  • Re: vertical black line in scan

    I ran the wet alcohol cleaner through until it was dry. Then I ran the dry cloth three or more times and that worked. &nbsp; Just keep running the wet and dry cloths through until success. &nbsp; &nbsp; Can&#39;t wait for Neat Co to address this.&nbsp;
    Posted to Troubleshooting (Forum) by moogoo88 on May 22, 2009
  • Re: scaning error-vertical black line, help!

    I ran the wet alcohol cleaner through until it was dry. Then I ran the dry cloth three or more times and that worked. &nbsp; Just keep running the wet and dry cloths through until success. &nbsp; &nbsp; Can&#39;t wait for Neat Co to address this.&nbsp;
    Posted to General Questions (Forum) by moogoo88 on May 22, 2009
  • Re: Black area vs black vertical line

    I ran the wet alcohol cleaner through until it was dry. Then I ran the dry cloth three or more times and that worked. &nbsp; Just keep running the wet and dry cloths through until success. &nbsp; &nbsp; Can&#39;t wait for Neat Co to address this.&nbsp;
    Posted to General Questions (Forum) by moogoo88 on May 22, 2009