NeatWorks 4.0 Upgrade

Re: NeatWorks 4.0 Vista x64

Todds62 — Thu, 15 Jan 2009 19:17:58 GMT

Installed Version 4.0 on my Vista x64 quickly and easily.

Downloaded from the support section of this site.

Used it for about 3 hours last night. No issues, no crashes.

Thank you for taking your time to release this.

Too many times companies rush to release x64 versions that do not work well or are just patches. NOT the case here.

Love the scanner and the software!

Todd

Re: NeatWorks 4.0 Vista x64

lreops — Sun, 04 Jan 2009 22:50:20 GMT

Can you supply a link or some more info on where it can be downloaded from?

Re: NeatWorks 4.0 Vista x64

HariS — Sun, 04 Jan 2009 20:12:00 GMT

Found the full download program on the website and was able to download successfully!

Re: NeatWorks 4.0 Vista x64

HariS — Sun, 04 Jan 2009 20:07:03 GMT

I bought this software and initially installed it on a computer with Windows XP. I just purchased a new computer with Vista 64 and it doesn't work. Looking for an upgrade.

Re: NeatWorks 4.0 Vista x64

Rsammon — Mon, 29 Dec 2008 19:18:48 GMT

Problem being fixed by customer Support

Re: NeatWorks 4.0 Vista x64

jasonvolpe — Mon, 29 Dec 2008 00:35:58 GMT

Has x64 been released now that it's the 28th? For those of us unable to install due to no x64 bit support, we cannot use the update that was just released because it requires that the full software already be installed before applying the update. Kind of like the chicken before the egg isn't it? How do we get the full version software? I have my x86 key I can provide if they need validation of purchase.

Re: NeatWorks 4.0 Vista x64

Jenn — Thu, 13 Nov 2008 15:36:46 GMT

Hi Shadewisp,
We anticipate releasing the 64-bit compatible version of NeatWorks on or before December 23rd.

Sincerely,
Jenn

Re: NeatWorks 4.0 Vista x64

Shadewisp — Wed, 12 Nov 2008 19:12:52 GMT

Hi Jenn,

"Within a few months" is a little vague. I am really interested in buying a scanner to help me organize my receipts for tax purposes but would like to know when, realistically, NeatReceipts is planning on releasing 64-bit supported software.

Can you give us a more accurate idea of when to expect this? Two months? Four? Eight? 12?

Thanks.

Shadewisp

Re: NeatWorks 4.0 Vista x64

SKB — Sun, 09 Nov 2008 07:25:54 GMT

Thanks for the update!. I am currently using the product on XP. I was hoping the new version will be able to run on 64bit Vista, but could not find and Tech. Spec for the new version or any specs. for the new hardware

Hopefully, it will be soon. I'll wait on buying any of its new hardware/software until it can run on 64bit Vista.

Re: NeatWorks 4.0 Vista x64

Jenn — Tue, 14 Oct 2008 18:27:21 GMT

Hi TLady,
When NeatWorks is 64-bit compatible, it was work with the silver mobile scanner.

Additionally, NeatScan To Office is compatible with the silver and white mobile scanners.

Sincerely,
Jenn

Re: NeatWorks 4.0 Vista x64

TLady — Mon, 13 Oct 2008 22:22:47 GMT

Hello Jenn,

I am interested in finding out when the 'silver' neat receipts machine will be Vista x64 compatible. Please keep me in the loop, I purchased a new HP laptop in August 07' without knowing that it was Vista 64 and the difference between the two and my NR scanner doesn't work with it and the reason for the scanner in the first place was to maintain a fully functioning on the go office w/laptop, printer, scanner, etc and ever since last year I've been w/o a travel scanner.

Also, will it be possible to purchase the software for the 'Scan to Office' program and use it w/the 'silver' nr hardware or will I need to purchase the hardware for 'Scan to Office" and have two pieces of equipment in my travel pack? I see that you can purchase the software only "Scan to Office" software, my question is will it be compatible w/the silver machine or will I need the new white one for it to work?

Thank You

TLady

Re: NeatWorks 4.0 Vista x64

Jenn — Mon, 06 Oct 2008 18:24:29 GMT

Hi DPereda,
We are currently working on 64-bit support and we anticipate it to be available within a few months.

The system requirements for Version 4 clearly state that it is not 64-bit compatible. I'm sorry if you missed this information.

Please email me at jchoi@neatco.com. I'd be happy to offer you a refund.

Sincerely,
Jenn

NeatWorks 4.0 Vista x64

DPereda — Mon, 06 Oct 2008 16:08:59 GMT

From what I can tell even paying for an upgrade will not get this product to work with an x64 based system.

Absolutely ridiculous, I am commenting on every review site that I can about how bad the support for this product is.