I am running Windows 7 Ultimate (x64) and Neat Works v4 sp3 (4.6.2_152). Before I upgraded my OS from Vista Ultimate SP1 (x64) my Neat Works software was performing as expected. Now however, whenever I attempt to scan I receive the error "The Neat Mobile failed to scan." I have see that this error was reported in an earlier post, but have not seen a post detailing the fix or when a fix would be available.
