I bought NeatReceipts for Mac with the Mobile scanner (NR-030108) and think it's a great product, but the biggest problem I have is with the scanner driver. If I don't boot my mac with the scanner plugged in the program won't recognize that it is connected (it sees it in the prefs but says no paper detected if I try to scan from within the program, and no response from pushing the scan button on the scanner). This same problem occurs if I unplug and re-plug the scanner, or put the computer to sleep or switch user accounts, requiring me to restart my mac to use the product.
I'm pretty sure USB is a hot-swappable technology, and that I don't have this issue with any other usb connected peripherals. Please fix this annoying issue.
Thanks.
