I just installed a new NEAT scanner (has 2 buttons on top) that came with version 3 software. It started scanning and then crashed my system twice. I went on the website and upgraded to 4.0. After installing 4.0, it gives me an error when I go to scan. It says The Neat Mobile Scanner Failed.
I uninstalled everything and reinstalled version 3 and the scanner works, then I upgraded again and it does the same thing! Can you please tell me what to do .
Thanks
