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Re: Scanner Driver will not install on Vista 32 bit OS

  •  08-03-2008, 6:07 PM

    Re: Scanner Driver will not install on Vista 32 bit OS

    I just learned from Neat Receipts that the problem is caused by a flaw in the way that Windows Vista handles the migration of settings and files from a previous Windows XP instance.  This might occur if your Vista install was an in-place upgrade over XP, or if you transferred a previous user profile.

     

    Windows XP uses a file called layout.inf, which lives in C:\Windows\inf.  This file, which is generated when the operating system is installed, contains information about the location of Windows system files.  Windows Vista does not, by default, include a copy of that .inf file.  It stores the locations of these files in an entirely separate location.

     

    If a Windows Vista computer contains a copy of this layout.inf file in the Windows\inf directory, a number of devices will fail to install.  Browse to the directory C:\Windows\inf, find the file layout.inf and rename it to OLDlayout.inf, then attempt to reinstall your scanner driver.  It worked perfectly for me.

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