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Multiple page documents lost

Last post 10-25-2009, 10:28 AM by krumpt. 0 replies.
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  •  10-25-2009, 10:28 AM 6993

    Multiple page documents lost

    So when I can multiple page documents in all appears fine at first.  I use cmd-L to feed in the next page and then eventually I get an error:

    "An unspecified error occurred during PDF Processing"

    Until this point the scanned documents are added to the collection, but afterward the collection is blank and only shows the last page scanned. This results in all the work up until this point being lost.

     If I go in my console log I can see this error:

    10/25/09 10:22:33 AM    [0x0-0x968968].com.neatreceipts.nrm[78863]    SCFinderIconOverlayGetIconRefFromFileInfosending msg: getfilestatus
    10/25/09 10:22:33 AM    [0x0-0x968968].com.neatreceipts.nrm[78863]    timeout -1944862270start request
    10/25/09 10:22:33 AM    [0x0-0x968968].com.neatreceipts.nrm[78863]    sending real request: getfilestatus
    10/25/09 10:22:33 AM    [0x0-0x968968].com.neatreceipts.nrm[78863]    signaling finishcondition
    10/25/09 10:22:35 AM    NeatWorks[78863]    -[AppController application:willPresentError:] Error:
    NeatWorks Error Info:
     Domain=com.digitalbp.neatreceipts.ErrorDomain
     Code=2399
     Origin=NRMPDFUtil.m:461
     Description=An unspecified error occurred during PDF processing.
    10/25/09 10:22:45 AM    [0x0-0x968968].com.neatreceipts.nrm[78863]    SCFinderIconOverlayGetIconRefFromFileInfo
    10/25/09 10:22:45 AM    [0x0-0x968968].com.neatreceipts.nrm[78863]    sending msg: getfilestatus
    10/25/09 10:22:45 AM    [0x0-0x968968].com.neatreceipts.nrm[78863]    timeout -1944850094start request
    10/25/09 10:22:45 AM    [0x0-0x968968].com.neatreceipts.nrm[78863]    sending real request: getfilestatus
    10/25/09 10:22:45 AM    [0x0-0x968968].com.neatreceipts.nrm[78863]    signaling finishcondition

     System Specs:

    OSX 10.6.1

    NeatWorks 2.1.9 (219005)

     Please advise as this is getting frustrating!

     

    -John

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