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Very Dissappointed With Neat Receipts Scanner

Last post 09-08-2009, 11:02 AM by drdumont. 2 replies.
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  •  06-24-2009, 8:55 PM 6592

    • redge is not online. Last active: 06-25-2009, 8:29 PM redge
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    Very Dissappointed With Neat Receipts Scanner

    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;}

    I have 5 scanners in my house...all ranging from 10 years old to 20 days old.  This new NeatReceips scanner is the ONLY one that is NOT recognized by common Java scripting from major banks and some Windows programs.  For example, the USAA banking HomeDeposit Java procedure (that serves THOUSANDS OF CUSTOMERS nation-wide) refused to recognize the scanner.  However, I add any of the other 4 ancient flatbeds and they get recognized right away...no problem.

     Please update you drivers!  Its worth it to spend the money to keep your customer base happy with the product!!

     I would return it immediately, but for the fact I wrote on the software CDs with a pen (need some way to keep from losing the keys that are carelessly printed on the paper throw-away sleeves of the CDs rather than some other more intuitive location).

     I wasted $200.00.   Sorry... not impressed.

     

  •  08-08-2009, 2:22 PM 6716 in reply to 6592

    • sbufe is not online. Last active: 09-12-2009, 5:30 PM sbufe
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    Re: Very Dissappointed With Neat Receipts Scanner

    If they printed the key on the disc, you couldn't see it during installation (when the disc is in the drive).
  •  09-08-2009, 11:02 AM 6824 in reply to 6716

    Re: Very Dissappointed With Neat Receipts Scanner

    Ruminations from Geezerland...

    1) If the key was printed on the disc the manufacturing cost would soar as each disk would presumably need a different key and be printed accordingly rather than one basic label set

    2) Ummm... if written on the disc (as I generally do), and the software asks for the key, I eject the disk, write down the key (which I usually forget to do beforehand), and hold the SHIFT key down when reinserting the disc so winders doesn't try to autorun another session.

    3) I keep a master Excel file with the CD keys, logins and passwords for evertyhing needing them.  It's encrypted and passworded. I figure I can remember one password...

     

    Yours for Better Television,

    -- Doc

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